{"id":6041,"date":"2021-09-17T15:27:35","date_gmt":"2021-09-17T11:27:35","guid":{"rendered":"https:\/\/groupecaille.com\/?page_id=6041"},"modified":"2021-09-17T15:27:40","modified_gmt":"2021-09-17T11:27:40","slug":"kolors-automobiles-receptionnaire-apres-vente-auto-h-f","status":"publish","type":"page","link":"https:\/\/groupecaille.com\/index.php\/kolors-automobiles-receptionnaire-apres-vente-auto-h-f\/","title":{"rendered":"KOLORS AUTOMOBILES: RECEPTIONNAIRE APRES-VENTE AUTO (H\/F)"},"content":{"rendered":"

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KOLORS AUTOMOBILES\u00a0RECRUTE : RECEPTIONNAIRE APRES-VENTE AUTO (H\/F)<\/h1>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Rattach\u00e9(e) au Chef d\u2019\u00e9quipe Atelier en qualit\u00e9 de R\u00e9ceptionnaire APV, vous accueillez et conseillez les clients du service Apr\u00e8s-Vente. Vous r\u00e9alisez les activit\u00e9s visant le d\u00e9clenchement des processus de maintenance, la restitution des v\u00e9hicules aux clients et assure la commercialisaiton des produits et services de l\u2019entreprise.<\/p>\n

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FONCTION<\/strong><\/h3>\n

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Dans ce cadre, vous r\u00e9alisez notamment les missions suivantes :<\/strong><\/p>\n

\u2022 Accueil de la client\u00e8le<\/p>\n

\u2022 R\u00e9daction de devis\/d\u2019ordres de r\u00e9paration\/de commandes de travaux<\/p>\n

\u2022 Proposition de forfaits\/ventes additionnelles de produits et services<\/p>\n

\u2022 Facturation\/encaissement<\/p>\n

\u2022 Prospection, d\u00e9veloppement et fid\u00e8lisation de la client\u00e8le<\/p>\n

\u2022 Organisation et planification des interventions<\/p>\n

\u2022 Mise \u00e0 jour et classement de la documentation technique et commerciale<\/p>\n

\u2022 Appliquer syst\u00e9matiquement les m\u00e9thodes, les Standards Op\u00e9rationnels Simplifi\u00e9s, les standards au poste et utiliser les outils du constructeur<\/p>\n

\u2022 Atteindre les objectifs de vente et de qualit\u00e9 qui lui sont fix\u00e9s pour contribuer aux r\u00e9sultats du point de vente<\/p>\n

\u2022 Respecter les proc\u00e9dures en vigueur dans l\u2019entreprise<\/p>\n

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PROFIL<\/strong><\/h3>\n

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Savoir-faire attendu :<\/strong><\/p>\n

\u2022 Etablissement de tous documents internes<\/p>\n

\u2022 Restitution du v\u00e9hicule au client<\/p>\n

\u2022 Gestion des r\u00e9clamations (dans le cadre de directives re\u00e7ues)<\/p>\n

\u2022 Connaissance du fonctionnement d\u2019un garage<\/p>\n

\u2022 Connaissance des fondamentaux du commerce VN, VO, BTOB et services<\/p>\n

\u2022 Promotion des offres de service de l\u2019entreprise<\/p>\n

Savoir-\u00eatre attendu :<\/strong><\/p>\n

\u2022 Rigueur, organisation, m\u00e9thodologie<\/p>\n

\u2022 Etre exigeant envers soi-m\u00eame et l\u2019\u00e9quipe<\/p>\n

\u2022 Forte capacit\u00e9 \u00e0 g\u00e9rer son stress<\/p>\n

\u2022 Fibre commerciale d\u00e9velopp\u00e9e, satisfaction client\/qualit\u00e9 de service<\/p>\n

\u2022 Excellent sens relationnel, diplomatie, capacit\u00e9 d\u2019adaptation \u00e0 tous publics<\/p>\n

Profil :<\/strong><\/p>\n

\u2022 BAC PRO ou BTS Apr\u00e8s-Vente automobile, compl\u00e9t\u00e9 par une pratique professionnelle n\u00e9cessairement<\/p>\n

dans le secteur automobile<\/p>\n

\u2022 Permis B indispensable<\/p>\n

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Contrat \u00e0 dur\u00e9e ind\u00e9termin\u00e9e – Temps complet : 151,67 heures \/ mois<\/strong><\/h3>\n

<\/strong><\/p>\n

Pour toute candidature, merci d\u2019adresser un CV accompagn\u00e9 d\u2019une lettre de motivation manuscrite \u00e0 l\u2019attention de Service Ressources Humaines\/Caroline Klein, RRH – 31,rue Jules Verne – Z.I n\u00b02 – 97 420 LE PORT<\/p>\n

Email : recrutement.auto@caille.com<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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KOLORS AUTOMOBILES\u00a0RECRUTE : RECEPTIONNAIRE APRES-VENTE AUTO (H\/F) Rattach\u00e9(e) au Chef d\u2019\u00e9quipe Atelier en qualit\u00e9 de R\u00e9ceptionnaire APV, vous accueillez et conseillez les clients du service Apr\u00e8s-Vente. Vous r\u00e9alisez les activit\u00e9s visant le d\u00e9clenchement des processus de maintenance, la restitution des v\u00e9hicules aux clients et assure la commercialisaiton des produits et services de l\u2019entreprise. FONCTIONDans ce […]<\/p>\n","protected":false},"author":21,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"_links":{"self":[{"href":"https:\/\/groupecaille.com\/index.php\/wp-json\/wp\/v2\/pages\/6041"}],"collection":[{"href":"https:\/\/groupecaille.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/groupecaille.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/groupecaille.com\/index.php\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/groupecaille.com\/index.php\/wp-json\/wp\/v2\/comments?post=6041"}],"version-history":[{"count":2,"href":"https:\/\/groupecaille.com\/index.php\/wp-json\/wp\/v2\/pages\/6041\/revisions"}],"predecessor-version":[{"id":6047,"href":"https:\/\/groupecaille.com\/index.php\/wp-json\/wp\/v2\/pages\/6041\/revisions\/6047"}],"wp:attachment":[{"href":"https:\/\/groupecaille.com\/index.php\/wp-json\/wp\/v2\/media?parent=6041"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}